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Execution

With plans in place for ongoing environmental management, Infoactiv's Sustainability team will manage all aspects of your tailored GreenScaping strategy.

Key components of the GreenScaping management programs include:

1. Program Management

  • 1800 Centralized Helpdesk operations and independent expertise, Process Management, Tracking and Control
  • Dedicated team for GreenScaping programs managing  all customer program activity and supply chain operations

2. ‘Loginet’ Technology  & Systems for all asset management, case management, customer liaison, tracking and operations, through to program management reporting and carbon footprint measurement.

3. Customer Liaison, Scheduling and ongoing Process / Cost control

  • Flexibility in Collection from sites (ability to choose BEST cost / service / carbon methodology, utilising our ‘Quote & Go’ system)
  • Cost control at job transaction level or case consolidation
  • Process control point for registered and new users of the program, with advice regarding appropriate action & steps

4. End to End Logistics Provider for overall program management and responsibility

  • Logistics management, including all customer collections/exchanges, carbon reduction processes, tracking of product, collection of weight / quantity information through to proof of delivery to recycle points
  • Electronic Reverse Logistics processes
  • Advance Shipping notices to recycle points for batch control, flagging of special customer processes and additional electronic links as required
  • Exception (milestone) Management
  • Check weighing
  • SLA monitoring, supplier management and contingency, supplier selection and tracking

5. Recycling Activity

  • Provision of ISO Accredited Disposal facilities across Australia and Asia Pacific
  • 98% diversion from landfill
  • Data management including product weights and information and commodity analysis
  • Certificate of Destruction

6. Vendor Management & Reporting

  • Program KPI & Cost Reporting
  • Helpdesk Case Management KPI’s
  • Supply Chain Carbon footprint measurement and reporting
  • Supplier Performance (Independent measurement)

7. Single Electronic Invoice to Customer for all components of program

  • Infoactiv manages invoicing cycle direct from all suppliers and agents for centralised, electronic account audit / validation and consolidation through to credit management, cost centre allocation and payments
  • Ability to invoice end-user customer direct for part or full payments
  • Complete cost allocation and reporting to customer as required (customised)

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